Apple faces many lawsuits and criticism from their customers after the company admitted that they’ve been slowing down old iPhones on purpose in the iOS 10.2.1 update a year ago. Few days ago, the company apologized to its customers in a letter posted on their website explaining the reasons for slowing down the iPhones and for not being transparent about the change in performance.
“We know that some of you feel Apple has let you down, we apologize.”
They’ve also released a technical article to further explain how Lithium-ion batteries work and the possible effects the user might notice due to the recent changes.
Along with this, the company has stated that they will be temporarily offering a battery replacement for anyone with an iPhone 6 or phones that were released afterward at $29 — a reduction of $50, this will be effective from the end of January. Apple will also warn you when your battery is so old it starts affecting performance thus giving you “more visibility into the health of their iPhone’s battery”.
However, despite the public apology, Apple will not change its decision to slow down older iPhones since removing that will cause the phone to unexpectedly shutdown. I personally agree with this but it also seems to me that the company’s decision to decrease the cost of the battery is just an attempt to evade the current tension, basically after this whole issue dies down the battery’s price will go backup and after a few years your phone will slow down once again. We should also note that this issue came to light after a developer pointed this out and not by Apple so there could be many more things that the company is hiding from us.
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